Refunds and cancellation

Aperture is an educational site. You pay for a lesson, a pack of lesson credits, or a month of Aperture Plus. The price is the one shown before you pay.

Plus is billed every month until you cancel. Cancel from the email on your account, using “How did this feel?” on the Make the lesson page, and say that you want Plus cancelled. If the request arrives before the next billing date, that next charge is stopped. You keep Plus until the end of the month you have already paid. We do not refund a month that has already started.

A single lesson or a credit is used when the lesson is made. A lesson that was delivered is not refunded. Unused credits can be refunded if you ask within 14 days of paying and you have not used them.

If a payment is taken and the credits or Plus month are not added to your account, ask within 14 days and we will refund that payment. Refunds go back through Paystack to the same card.